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WhatsApp is a sticking plaster for poor systems of care coordination


  1. David J Hamblin-Brown, senior emergency medicine doctor and digital health entrepreneur
  1. Careful Systems, Vestry House, London, UK
  1. dj.brown{at}nhs.net

Lamenting the loss of use of WhatsApp and similar messaging apps in the NHS1 fails to acknowledge the problem that underlies their use—the sheer unusability of the systems clinicians have for care coordination.

Whether we are trying for a good shift handover, referring …



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